Home Health Care in Dallas, TX: Medicaid & STAR+PLUS In-Home Caregivers

Finding dependable home health care in Dallas usually comes down to two questions: who pays for it, and who actually shows up. Newport Home Health answers both. We are a licensed Texas Home and Community Support Services Agency (HCSSA), and hundreds of Dallas-area families are on service with us today through Texas Medicaid — seniors aging at home, adults with disabilities, and children with special health-care needs.

Our caregivers live and work across Dallas County — Oak Cliff, Pleasant Grove, East Dallas, North Dallas, and everywhere in between — so care happens in your home, on your schedule. Our office at 2080 N State Hwy 360, Suite 350 in Grand Prairie sits roughly 20 minutes from most of Dallas, and a care coordinator who handles Dallas cases every day is just a phone call away. Newport Home Health serves all of DFW — learn more about us.

Want a straight answer right now? Call 972-602-3500. A real person picks up, and it costs nothing to ask.

In-Home Care Services for Dallas Families

Most of our Dallas clients receive care through Texas Medicaid, with weekly hours authorized by their health plan. Whatever the mix of needs, the care plan is built around your family — not the other way around.

Every Newport caregiver is screened and trained, and behind each one is a coordinator you can actually reach — for schedule changes, coverage questions, or anything that comes up. Many of our Dallas caregivers are bilingual (English/Spanish), and we match for language and personality wherever we can.

Texas Medicaid & STAR+PLUS in Dallas

For seniors and adults with disabilities in Dallas, long-term in-home care is usually covered by STAR+PLUS, the Texas Medicaid managed-care program. Instead of families paying an hourly rate out of pocket, the member’s health plan authorizes weekly personal attendant hours after an in-home assessment.

Newport works with all four STAR+PLUS health plans serving the Dallas area: Molina Healthcare, UnitedHealthcare Community Plan, Superior HealthPlan, and Wellpoint. The road from “we need help” to a caregiver at the door looks like this:

1. Your loved one enrolls in Medicaid and picks a STAR+PLUS health plan — many Dallas families already have one.
2. The plan’s service coordinator visits the home and assesses how much day-to-day help is needed.
3. The plan authorizes weekly attendant hours and the family chooses an agency — that is where Newport comes in.
4. We match a caregiver from your part of Dallas, and care begins on your schedule.

To be clear and honest: eligibility and hours are decided by Texas Medicaid and your health plan, not by us. What we do is handle this process every day, tell you what to expect, and keep the paperwork moving. Start with our STAR+PLUS guide, see the insurance plans we work with — including a dedicated page for Molina members — or call 972-602-3500.

Get Paid to Care for a Family Member in Dallas

If you are already the one caring for your mom in Pleasant Grove or your grandfather in Oak Cliff, Texas Medicaid may allow you to be paid for that work. This surprises a lot of Dallas families, but it is real — and we set it up all the time.

With Newport’s agency option, we hire you as your loved one’s caregiver at $13–14 per hour, with payroll, training, and a backup team included. Texas also offers Consumer Directed Services (CDS), where your family becomes the employer and manages the care budget through a financial management agency. Many families start with the agency option because it is simpler, then move to CDS later if they want more control.

Two honest caveats: your loved one must qualify for Medicaid attendant hours first, and certain relationships (spouses, in most programs) are restricted — we will tell you exactly what applies to your family before you count on anything. Read the step-by-step guide to becoming a paid caregiver for a family member, and if you have been searching for “CDPAP Texas,” here is the translation: in Texas it’s called CDS.

Dallas Neighborhoods & ZIP Codes We Serve

Dallas is a big city, and our caregivers cover nearly all of it. Neighborhoods and ZIP codes where Newport provides Medicaid home care in Dallas include:

• Central & East Dallas: Uptown 75204, Lakewood 75214, East Dallas 75228, and the Medical District 75235
• North Dallas: 75240, 75248, and 75254
• Northwest Dallas, Las Colinas-adjacent: 75063
• Oak Cliff & southern Dallas: Oak Cliff 75208 and 75224, Pleasant Grove 75217, South Dallas 75215 and 75216
• Neighboring cities: Mesquite 75149, Balch Springs 75180, Garland, Irving, Duncanville, DeSoto, Cedar Hill, and Lancaster — and all of Dallas County

If your ZIP code is not on the list, call anyway — this list is a sample, not a boundary. You can also see how we cover the wider metroplex on our Dallas–Fort Worth home care page.

Local Resources for Dallas Seniors & Caregivers

Alongside in-home care, these Dallas organizations do good work for older adults and the people caring for them:

• Dallas Area Agency on Aging — operated by the Community Council of Greater Dallas, with benefits counseling, caregiver-support programs, and help navigating senior services across Dallas County.
• The Senior Source — a Dallas nonprofit serving older adults since 1961, with financial-safety programs for elders, long-term-care ombudsman services, and volunteer opportunities for seniors.
• Alzheimer’s Association — Dallas and Northeast Texas Chapter — a 24/7 helpline (800-272-3900), caregiver support groups across the city, and the annual Walk to End Alzheimer’s in Dallas each fall.

Dallas Home Care FAQs

Does Medicaid pay for home care in Dallas?

Yes. Texas Medicaid pays for in-home personal attendant services for eligible seniors and adults with disabilities in Dallas County, most commonly through a STAR+PLUS health plan such as Molina, UnitedHealthcare, Superior, or Wellpoint. The health plan assesses your loved one at home and authorizes a set number of care hours each week. Eligibility is determined by Texas Medicaid and the health plan.

How quickly can home care start in Dallas?

If attendant hours are already authorized, we can often match a Dallas caregiver and begin within a few days, depending on schedule and location. If you are starting from the beginning — Medicaid application, plan enrollment, in-home assessment — the process takes longer, but we walk you through every step and keep it moving.

Can my daughter or son be my paid caregiver?

In many cases, yes. Through Newport’s agency option we can hire your adult daughter or son as your caregiver at $13–14 per hour, with training and payroll handled by us. Your family can also use Consumer Directed Services (CDS) to employ the caregiver directly. You must qualify for Medicaid attendant hours first, and some relationships — spouses, in most programs — are restricted.

Which STAR+PLUS plans does Newport work with in Dallas?

We work with all four STAR+PLUS plans serving the Dallas area: Molina Healthcare, UnitedHealthcare Community Plan, Superior HealthPlan, and Wellpoint. Not sure which plan your loved one has? Call 972-602-3500 and we will help you sort it out.

Check Your Eligibility — It Costs Nothing

Tell us a little about your situation and a care coordinator who works with Dallas families will follow up, usually the same business day. There is no cost and no obligation, and our bilingual (English/Spanish) staff can help in the language your family is most comfortable with.

Rather talk than type? Call us — a real person answers.

Not sure which Medicaid plan you have? See which STAR+PLUS plan covers Dallas County.