Schedule a Free Home Health Care Consultation

A 30-minute conversation with a Newport care coordinator — no obligation, no pressure, no charge. We’ll listen, answer your questions, and tell you honestly whether home health care is the right next step.

Prefer to talk now? Call us Mon–Fri, 9am–5pm CT.

Call 972-602-3500 Use Contact Form

Senior woman and caregiver having a conversation in a cozy kitchen — Newport Home Health Texas

What a Newport consultation looks like

When you reach out to Newport Home Health Agency, the first conversation is always free. A care coordinator from our DFW, Houston, or San Antonio team will spend about 30 minutes with you on the phone or, if you prefer and are nearby, in your home.

We use this time to understand the situation, not to sell.

What we’ll tell you in return

By the end of the conversation, you will know:

Whether home health care is likely a good fit and which Newport service line matches the need
Whether the situation appears eligible for Texas Medicaid (STAR+PLUS), Medicare home health, or whether private pay is the realistic path
How long it typically takes to start care from this point — usually 48 hours to 2 weeks
What a reasonable schedule and weekly hour range would look like
Smart steps to take before care begins (talking to the PCP, requesting a Medicaid assessment, gathering documents)

Who you’ll talk to

Consultations are handled by Newport care coordinators — experienced staff who manage real cases day to day, not call-center operators. Your call is routed to the regional team closest to where care will be delivered, so the person on the phone knows the local Medicaid Managed Care Organizations, the local hospitals, and the realities of the community.

There is no obligation

A consultation is not a contract and not a sales pitch. If at the end of the call you decide Newport is not the right fit, we will tell you so directly and, when we can, point you toward an agency or program that may be better matched. Many consultations end with a clear next step that is not ‘hire Newport’ — and we are good with that.

What we’ll ask about

The person who needs care

Age, conditions, current routine, who is helping today.

What is changing

A recent hospital stay, a fall, declining mobility, a new diagnosis, a new caregiver gap.

Practical needs

Bathing, meals, mobility, medication reminders, transportation, companionship.

Insurance and program coverage

Texas Medicaid, STAR+PLUS, Medicare, private pay, long-term care insurance.

Family logistics

Who lives nearby, who’s available daytime, where the caregiving gaps are.

The home itself

Stairs, accessibility, pets, household members, location and layout.

Ready to schedule your free consultation?

Call us during business hours (Mon–Fri, 9am–5pm CT) or use our contact form. After hours, we’ll return your call the next business day.